Privacy Policy

Last Updated: October 15, 2023

At Gocyb Luxury Travel Norway, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, email address, phone number, postal address, passport details, and date of birth.
• Travel Information: Travel preferences, itinerary details, dietary requirements, health information relevant to your travel, and emergency contact details.
• Payment Information: Credit card details, billing address, and transaction history.
• Communications: Records of your communications with us, including emails, chat logs, and call recordings (where applicable).

2. How We Use Your Information

We use the information we collect to:

• Process and manage your travel bookings and arrangements
• Communicate with you about your itinerary, updates, and changes
• Provide personalized travel recommendations and services
• Process payments and prevent fraudulent transactions
• Comply with legal obligations and travel regulations
• Improve our services and customer experience
• Send promotional materials (only with your explicit consent)

3. Information Sharing and Disclosure

We share your information with third parties only as necessary to provide our services:

• Travel Service Providers: Airlines, hotels, tour operators, car rental companies, and other suppliers necessary for your travel arrangements.
• Business Partners: Trusted partners who assist us in operating our website and conducting our business.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Gocyb, our customers, or others.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

5. International Data Transfers

As a travel agency operating internationally, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal data remains protected.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate or incomplete personal data
• The right to erasure of your personal data under certain circumstances
• The right to restrict or object to the processing of your personal data
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us